Department: Claims Administration & Adjusting

Location: Home United States

Compensation: $60,000 - $75,000 / year

Description

At Davies, we get it... you are not just looking for a job, you are looking to build a life and a career. We believe in our people and realize that our success is a direct result of creating a learning atmosphere, leadership opportunities, and promoting from within. We believe that engaging in corporate social activities and working together as a team is a vital part of the Davies culture.

With a multinational global team, Davies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated, and global businesses. At Davies Group, we help clients to manage risk, operate core business processes, and to transform and grow. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, and change management.

Job OverviewWe are looking for an experienced Transportation Adjuster to join our rapidly expanding commercial transportation division. Reporting to the TPA Team Supervisor, you will provide excellent customer service, properly analyze, and apply coverage, and adjudicate claims in a professional manner.

To be successful in this role, you must possess high level attention to detail and problem-solving skills, be self-disciplined and display a high-level of personal motivation, and demonstrate superb communication skills, verbal and written, conducted in a timely manner. You must have at least 3 years of experience handling commercial transportation, property damage, heavy equipment, and cargo claims. Additionally, you will need to be capable of working collaboratively and independently with minimal supervision and display superior time management skills with capability of working with and meeting deadlines. This role is a full-time, home-based position.

Handle first party property damage, heavy equipment, and cargo damage claims on a multi-state basis
Analyze and apply coverage on both routine and complex claims
Adjudicate claims in an expeditious manner
Set and maintain diaries
Complete client reporting in a timely manner
Control loss adjustment expenses
Recommend and manage reserves
Document all correspondence, reports, discussions, and decisions in the claims system
Display superior report and letter writing skills
Notify management of any situation which may affect the underlying claim
Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together
Perform other duties as assigned

Key Responsibilities

Handle first party property damage, heavy equipment, and cargo damage claims on a multi-state basis
Analyze and apply coverage on both routine and complex claims
Adjudicate claims in an expeditious manner
Set and maintain diaries
Complete client reporting in a timely manner
Control loss adjustment expenses
Recommend and manage reserves
Document all correspondence, reports, discussions, and decisions in the claims system
Display superior report and letter writing skills
Notify management of any situation which may affect the underlying claim
Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together
Perform other duties as assigned

Skills, Knowledge & Expertise

Required

At least 3+ years of experience
Hold an active Texas All Lines Adjuster license
Maintain CEU credits for Adjuster license and other licensed state(s)
Proficiency with Microsoft Office Suite and other various software programs
Demonstrate proficiency in writing and editing reports to request payment on a claim
Must demonstrate a high-level proficiency in grammar and a proven ability to produce clear, engaging, and professional written content
Ability to edit and proofread documents to ensure a high-quality work product

Preferred

College degree
Bilingual (Spanish)
Additional Adjuster state licenses held

Knowledge, Skills, and Abilities

Proactive, independent, and takes initiative with consistent follow through
Superb communication skills, verbal and written, conducted in a timely manner
Demonstrate exceptional writing abilities and a keen attention to grammatical detail
Superior time management skills with capability of working with and meeting deadlines
Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment
Excellent team player with interpersonal skills
High level attention to detail and problem-solving skills
Capable of working collaboratively and independently with minimal supervision
Exhibit discretion with sensitive and confidential information
Display a comfort level working with key people at all levels within an organization

Job Benefits

Diversity and Inclusion
Davies is committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).

Rewards and Recognition
We embrace innovation and run an annual competition available for all colleagues to submit their ideas. The top finalists travel to the current year’s competition site where they pitch their ideas to our investors. The winner receives funding to bring their idea to life and the runners up receive a reward for their involvement. Some of our colleagues have moved across into brand new positions to further develop their ideas/projects!

Benefits

Medical, dental, and vision plans
401k plan with employer matching
Discretionary Time Off (Vacation & Safety/Sick Leave) and Paid Holidays
Life insurance, short term, and long-term disability plans
Amazing Executive and Senior leadership as well as fabulous colleagues

Position Type, Work Environment and Physical Demands
This is a home-based, full time, salaried, exempt position that predominantly operates remotely from a professional home-based office environment routinely using standard office equipment such as computers, phones, printers, photocopiers, and scanners and requires prolonged periods of sitting at a desk while working on a computer. While performing the duties of this job, the individual will be required to regularly hear and talk. This is a largely sedentary role requiring the ability to sit at a desk, reach outward, use a phone, have use of fingers to operate office equipment such as a keyboard, mouse, phone, printer, copier, and to reach above the head, bend, or stand as necessary.

Davies

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