Job Description:

Unarmed Security Guard

Facilities

Agency Overview

Felton Institute responds to the needs of our community by providing innovative, evidence-informed social services that transform lives. Our organization offers 60+ programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional age youth, as well as aging adults. Our programs combine the latest scientific research with cultural sensitivity and a deep commitment to supporting and reflecting on the communities we serve. Felton offers a dynamic, challenging, and supportive work environment where we encourage the use of professional development, that staff can utilize throughout their careers.

Job Description

This position serves as an Unarmed Security Guard responsible for the safety and security of Felton Institute’s facility located at 1500 Franklin, San Francisco. This is a first shift position, scheduled from Monday to Friday, 9:00 AM to 5:00 PM (PST). We seek a calm, proactive individual with strong observational and interpersonal skills to maintain a safe environment. Technical aptitude and the ability to collaborate effectively with staff and clients in a social service setting are essential to this role.

Specific Responsibilities

Patrol and Monitoring: Conduct regular and random unarmed patrols of the premises and surrounding perimeter to ensure safety and security.
Access Control: Secure the premises by managing the flow of employees, visitors, and vehicles in accordance with established protocols.
Surveillance: Monitor surveillance cameras to identify disruptions, unauthorized access, or unlawful activities.
Incident Response: Respond to incidents and critical situations using de-escalation techniques and a calm, problem-solving approach.
Threat Assessment: Evaluate potential security threats and take appropriate action to minimize risks.
Enforcement: Escort trespassers or violators from the property and detain perpetrators following legal protocols until local authorities arrive.
Reporting: Prepare detailed incident reports and accurately document all security-related activities.
Communication: Provide daily activity reports and incident summaries to management.

Minimum Qualification

Certification: Valid California BSIS Guard Registration Card (Guard Card).
Status: Must be able to perform all duties as an unarmed professional.
Education: High school diploma or equivalent.
Experience: Law enforcement or military background (active, retired, or former) is preferred but not required.
First Aid: CPR/AED certification (or the ability to obtain it) and the ability to perform first aid when necessary.
Technical Skills: Demonstrated computer proficiency, including experience with Microsoft Office.
Licensing: Valid California Driver’s License and motor vehicle insurance.
Physical Standards: Ability to lift 60–100 pounds and meet general physical fitness standards for security personnel.
Soft Skills: Strong interpersonal, organizational, and de-escalation skills with a "team player" attitude.

Additional Information:

Reports to: Facilities Manager

Job Type: Full-Time

Work Schedule: While this is primarily a first shift position, scheduled from Monday to Friday, 9:00 AM to 5:00 PM), schedules may occasionally vary based on operational needs.

FLSA Status: Non-Exempt

Salary Range: $25 per hour

Benefits (subject to election and eligibility): Fully Paid Medical and Dental Plans; Health Reimbursement Card, Paid Time Off (personal, vacation, and sick time), 403B with company match.

Applying Instruction:

Candidates should apply for the position at our career page “careers.felton.org” OR directly email resumes to “jobs@felton.org”.

IMP NOTE: Job responsibilities are subject to change according to program requirements.

Felton Institute

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