Summary:

Great Escape maintains the highest regard for the safety and well-being of every guest and team member. As a security professional for the Great Escape, you will make every effort to provide a fun and safe environment for all. You'll be responsible for securing the resort premises by patrolling high visibility areas, monitor surveillance equipment, inspect buildings and access points, and respond to incidents. This opportunity will allow you to gain valuable knowledge, experience, confidence, and customer service to advance your professional career.

Interact with guests providing directions and assistance
Protect employees, guests, and company property
Enforce resort policies and procedures
Control resort access, checking vehicle permits and scanning ID badges for team members, vendors, and contractors
Patrol and inspect assigned areas of the resort
Keep unauthorized personnel out of restricted areas
Greet and screen guests utilizing metal detection and other screening tools
Rapidly respond to active alarms, medical calls, and other emergency situations
Monitor all areas for safety hazards, including fire, theft, and vandalism
Maintain ride queue lines, sending line jumpers to the back to ensure an efficient boarding process
Write detailed reports of damage, maintain incident logs, and complete security records using computer-aided records management system
Escort guests and team members as needed for assistance and protection
Work closely with Public Safety partners and may be called upon to perform roles within those areas.
Work alongside law enforcement and other emergency service providers.

Must be 18 years of age or older
Possess or have the ability to obtain and maintain a New York State Security Guard License
Able to lift, carry, and balance heavy loads
Physical qualifications to stand and walk for extended periods of time; ability to stoop, bend, and reach throughout your shift
Physical agility
Ability to learn basic personal, protection, tactical skills
Computer proficiency in Microsoft Office word, excel and Outlook
Excellent verbal and written communication skills
Able to work a flexible schedule, including nights, weekends, and holidays
Successfully complete background pre-screening