Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Opportunity

The Manager, Security Operations, will be responsible for enhancing physical security capabilities across Netflix's select sites in the US- primarily on the West Coast. This includes strengthening relationships with local / State / Federal law enforcement agencies, optimizing security preparedness and response, and overseeing physical security operations. You will be empowered to make things happen and have a natural inclination to work within a high-performance culture that is fast-paced, dynamic, and self-directed. This position will report to the West Coast Manager of Security Operations, UCAN, and will be based in our Los Angeles Office on a hybrid schedule.

Responsibilities

Manage Netflix security operations, including programs, strategic services, and projects that minimize business risk exposure across multiple locations in UCAN
Serve as an autonomous leader that drives innovation and ensures the highest level of execution under an ever-changing environment
Drive physical security programs, projects, and initiatives effectively including budget management, vendor management, and quality control, and analyze the local security environment to identify emerging security trends that may impact the company
Oversee management of contract security provider including service level agreements, key performance indicators, and deployment and ensure appropriate solutions are in place to minimize business risk exposure
Develop, implement, and rehearse emergency response and crisis management plans
Lead and present security education awareness training programs
Liaise with existing landlord contract security and surrounding property owners
Develop and maintain guard post orders, response procedures, and best practices
Stay up-to-date on the local security environment and identify emerging security trends that may impact the company
Analyze and investigate threats and security incidents impacting employees and offices
Collect, analyze, and report security metrics (incident and performance-based) that demonstrate security’s impact and risk reduction
Draft timely and accurate situation reports and written briefings for senior leadership
Collaborate with other Netflix Security teams (GSOC, Systems, etc.) to advise on requirements for and implementation of physical and technical security systems at corporate locations
Implement security requirements to support special events during employee and public-facing events to ensure appropriate levels of security coverage
Liaise with local law enforcement authorities
Partner with internal stakeholders and business unite to ensure the team is focused on what is best for Netflix and deliver on our priorities
Travel regionally and internationally as required (approximately 20%)

Qualifications

Experience in managing a security operations program for a high visibility, multinational, corporation in the US or Canada.
Bachelor’s degree in Business, Emergency Management, Security, or related field, with at least 10 years of experience (combined public/private sector experience considered) in security operations with increasing scope, responsibility, and complexity at a multinational company; relevant security certifications (ex. CPP) a plus.
Experience in managing security vendors, including union and non-union contracts.
Experience in different work environments, with an understanding of how to operate best in a diverse and inclusive workplace.
Knowledge and experience in the RFP/RFI process, including new vendor onboarding.
Experience in program development with delivery accountability.
Foundational understanding of collection and analysis of security metrics to inform decisions, including conducting risk and vulnerability assessments and operational security design/planning
Proven track record of strong cross-functional relations
Capable of adapting to and leaning into risk
Can work independently with a DIY mentality and drive results in a nimble environment
Experience working with production, media/entertainment, or content creation is a plus

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $100,000 - $350,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

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