Position Summary

Security Guards provide a safe environment for staff and customers. The security guard supports compliance by enforcing site rules governing restricted areas, camera coverage protocols, and entry procedures. This role is responsible for documenting all security related incidents thoroughly. Typical duties include access control, surveillance monitoring, incident response, and de-escalation.

Key Responsibilities

Access Control & Screening

Monitor entry points; ensure only authorized individuals enter restricted areas.
Support ID verification/entry flow and maintain orderly lines, especially during peak hours.

Surveillance Awareness & Patrol

Maintain awareness of camera locations/coverage and respond to observed risks (without leaving post improperly).
Conduct perimeter checks and interior patrols per SOP.
Monitor and safeguard retail staff conducting curbside pickup operations.

De-escalation & Incident Response

De-escalate conflicts professionally, requesting assistance from management/law enforcement when necessary.
Respond to emergencies (medical events, threats, theft attempts) and follow escalation protocols. Training topics commonly emphasized for dispensary security include compliance awareness, de-escalation, ID verification/entry controls.

Documentation & Reporting

Write clear incident reports with timelines, actions taken, and witnesses.
Preserve evidence and maintain chain-of-custody steps per policy when applicable.

Cash/High-Value Procedures

Support cash movement procedures as assigned including escort duties and safe room access rules. Cash movement best practices often require controlled access and multi-person procedures.

Required Qualifications

Prior security, loss prevention, or military/law enforcement experience preferred.
Calm under stress, strong interpersonal skills, able to enforce rules respectfully.
Ability to write detailed, objective reports.

Preferred Qualifications

Experience in high-cash retail environments (jewelry, bars, cannabis, etc.).

Physical & Scheduling Requirements

Stand/walk for long periods
Ability to respond quickly to incidents.
Evenings/weekends/holidays.

Typical Hours of operations

Monday - Sunday 10:00am - 9:00pm CST

Typical Shift Structure (subject to change based on schedule, availability, and business needs)

Day Shift: 9:00am - 4:00pm CST

Night Shift: 3:00pm - 10:00pm CST

North Shore Dispensary

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