We are pleased to announce a wonderful opportunity for a Watchman.

What will you be doing most days?

Be an ambassador of good will and provide outstanding guest service to all visitors and employees of the hotel
Greet guests warmly, offer advice, and guidance regarding the hotel
Assist with lockouts, malfunctioning key, and other operational issues
Ensure all guests receive directions on how to reach their intended destinations
Act as first responder to all guest and employee accidents and injuries on the hotel property
Administer first aid, contact emergency services if and when needed
Secure first report of injury in the case of employee injuries
Monitor the hotel premises to ensure the safety and security of guests, employees, and assets
Take immediate and necessary steps to correct any safety hazards and cleanliness issues while responding to all hazards: manmade, technological or natural
Identify and engage any suspicious person(s) who may interrupt the orderly operation of the hotel while limiting liability and summoning law enforcement as needed
Field all security calls and dispatch accordingly
Liaise with emergency services when appropriate
Escalate issues in a timely and professional manner to the relevant person or agency

What are the requirements for this position?

You must be 21 years or older and have a valid (state) driver’s license
You must have good understanding of English language
You have prior work experience in private security firm or law enforcement desirable
You have excellent oral, written, and interpersonal communication skills
You have the ability to prepare written reports and logs in neat, legible handwriting
You have decent computer and technology skills
You can provide excellent customer service and maintain a professional demeanor
You can work well under pressure
You have excellent listening skills to ensure accurate understanding of guest wishes

Physical Requirements For This Position

You must be able to walk and stand for extended periods of time as the job dictates.

Travel Requirements

This position requires up to 10% travel. Travel may outside the local area and overnight.

This property is managed by OTO Development.

About OTO Development

OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.

OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.

Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

Position: Watchman

Department: Maintenance

Hourly

Position Reports to: General Manager

Revised 5/8/26

OTO Development

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