Works collaboratively with hospital staff to provide a safe environment for our stakeholders. Proactively addresses and deescalates tense situations and/or conflict. Responds to requests for security assistance and works with law enforcement as needed. Enforces hospital security policies and procedures. Investigates incidents and prepares written reports. The primary role and responsibility is to serve as the hospital's emergency "First Responder".

Greets patients, visitors, and other guests and provides information to assist them in getting to their specific designations.

Manages wheelchair distribution and provides security escorts for guests and employees to and from vehicles as requested.

Patrols premises to ensure security of patients, visitors, and staff.

Proactively addresses and deescalates tense situations and/or conflict.

Responds to requests for security assistance and works with local law enforcement as needed.

Responds to all hospital emergency Codes, excluding medical codes.

Investigates incidents and prepares written reports

Enforces hospital security policies and procedures

Serves as the hospital's Emergency First Responders.

Carries a registered firearm for protection and prevention of conflict.

Performs other duties as assigned or requested.

Experience:|

2 years required - prior law enforcement, Military, and/or Corrections preferred

Education

HS Diploma or equivalent

Certification

Certification required - LA POST Firearms Qualifications and Physical Readiness Assessment (PRA)

Skills

Effective Communication

Customer Service

Attention to detail

Our Lady of the Lake Health

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Security Response Officer