Position Purpose

As a Security Officer, you will serve and safeguard a high profile hospitality institution. The Security Officer is responsible for the surveillance of the premises and the protection of the staff, members, and visitors. A Security Professional detects and prevents any suspicious activity, observes and reports incidents, and provides customer service in a friendly and professional manner.

Duties and Responsibilities

Provide customer service to our clients by carrying out safety and security procedures and site-specific policies
Observe and remain vigilant for signs of crime, disorder, hazard, and unusual activity
Patrol on foot to check for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals
Orally and physically de-escalating individuals, as needed
Inspect all security devices and fire control equipment
Screen members and visitors to expedite their admittance to the facility
Respond to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, or inclement weather with calm urgency
May also include customer safety escort

Knowledge, Skills and Attributes

Must be able to work all shifts
Must consistently display a professional and sophisticated presence
Must be highly organized with attention to detail, speed, and accuracy
Must be self-motivated with high energy level
Must be a team player working with all levels of management and staff
Must be able and willing to work 10-12 hours and flexible schedules, including evenings, weekends, and holidays, as needed
Must be able to multi-task in a fast-paced work environment
Must possess excellent interpersonal skills
Must have basic knowledge of arithmetic
Must possess clear thinking ability and sound judgement
Must possess ability to remain calm and resolve problems under pressure
Must be able to read, write, and understand the English language; bilingual Spanish preferred
Must practice excellent personal hygiene and consistently display a professional presence
Must be able to exercise confidentiality and discretion

Qualifications

Education: High school diploma or GED required.

Experience: Minimum of 2 years in a luxury environment. Experience in a quality, multi-outlet, high volume restaurant.

Svih Management Llc

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