Position Overview

Pacha New York is seeking professional, alert, and guest-focused Security Guards to join our opening team. As a Security Guard, you will play a critical role in maintaining a safe, secure, and welcoming environment for guests, artists, staff, and vendors throughout the venue. This role requires strong situational awareness, excellent communication skills, and the ability to remain calm and decisive in high-energy environments.

Required Certifications

Valid New York State Security Guard License (Required)
Valid F-04 Fire Guard for Temporary Places of Public Assembly Certification (Required)
CPR/AED Certification (Preferred)
Narcan/Opioid Overdose Response Training (Preferred)

Essential Responsibilities

Venue Security & Safety

Monitor assigned areas of the venue, entrances, exits, perimeter fencing, backstage areas, VIP spaces, and public assembly locations.
Enforce venue policies, security procedures, and emergency protocols.
Conduct routine patrols throughout the venue to identify and address safety concerns.
Monitor guest behavior and proactively address situations before they escalate.
Assist with crowd management during events, peak entry periods, artist arrivals, and venue exits.

Access Control

Verify credentials and control access to restricted areas.
Monitor staff, vendor, artist, and contractor entry points.
Assist with bag checks and security screening procedures as directed.
Prevent unauthorized access to backstage, production, and operational areas.

Emergency Response

Respond immediately to medical incidents, disturbances, suspicious activity, fire alarms, and emergencies.
Assist emergency responders, law enforcement, and venue management as necessary.
Implement evacuation procedures when required.
Complete incident reports accurately and promptly.

Fire Guard Duties (F-04)

Perform duties required under New York City Fire Code for temporary places of public assembly.
Monitor fire safety conditions and maintain fire watch responsibilities.
Ensure emergency exits, egress pathways, and fire protection equipment remain accessible and unobstructed.
Immediately report fire hazards and safety concerns.

Guest Experience

Provide exceptional customer service while maintaining security standards.
Interact professionally with guests, artists, management, and fellow team members.
De-escalate conflicts using calm, professional communication techniques.
Represent the Pacha brand with professionalism and respect at all times.

Benefits Overview

Eligible employees may receive comprehensive benefits including medical, dental, and vision insurance; paid time off; company holidays; and participation in retirement savings programs in accordance with company policy and applicable law.

Salary Range: USD 30– 40 per hour (Final compensation determined based on experience, skills, and internal equity)

An Equal Opportunity Employer

The Tribe is an equal opportunity employer, made up of over 35 nationalities and does not discriminate on the basis of race, color, creed, religion, gender/sex, actual or perceived gender nonconformity, identity, expression or presentation (including cisgender/transgender, non-binary or intersex status), actual or perceived sexual orientation, sexual and reproductive health decision, marital status, partnership status, familial status, caregiver status, pregnancy (including childbirth and related medical conditions), alienage, ancestry, national origin, citizenship or immigration status, age, mental or physical disability, military or veteran status, genetic information or predisposing genetic characteristic, arrest or conviction record, credit history, salary history, unemployment status, height, weight, status as a victim of domestic violence, sexual violence, stalking and sex oEenses, or any other legally protected status. The Tribe is driven by the principles of love, connection, joy, and music, and bonded by a celebration of people and culture.

Work Authorization

Applicants must be legally authorized to work in the United States.

Qualifications

Minimum requirements

Minimum 1 year of security experience in nightlife, entertainment, hospitality, festivals, concerts, sports venues, or large public gatherings preferred.
Experience working in high-volume event environments strongly preferred.
Ability to remain calm and make sound decisions under pressure.
Strong verbal communication and conflict-resolution skills.
Ability to work nights, weekends, holidays, and extended event hours.
Ability to stand, walk, patrol, and work outdoors for extended periods in varying weather conditions.
Must be dependable, punctual, and team-oriented.

Physical Requirements

Ability to stand and walk for prolonged periods.
Ability to navigate large crowds and active event environments.
Ability to lift and carry up to 50 pounds when necessary.
Ability to work outdoors in varying weather conditions.

The Pacha Group

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