Our Senior Security Guard, also known as our Hospital Security Ambassador (HSA) at UCSF Health, plays a vital role in ensuring a safe, welcoming, and secure environment across all UCSF Medical Center facilities. As a frontline representative of the Security Services team, the HSA supports the protection of patients, staff, visitors, and physical assets through proactive patrol, access control, safety surveillance, and timely response to incidents.

This position includes specific POST responsibilities, customer-focused engagement, and participation in events or special assignments that require professional security presence and public interaction. The role is also responsible for physically intervening in escalated situations and applying approved physical restraint techniques in accordance with hospital and UCPD policies and safety protocols.

The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors, including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The hourly range for this position is $31.52 to $41.92, with the entry point for new hires set at $31.52. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The University of California, San Francisco (UCSF) Police Department provides contemporary police services including criminal investigation, community policing, crime prevention and suppression, emergency management, and site security services to a daily population of over 60,000 people at University and contract locations. Founded in 1864, UCSF includes the 107-acre Parnassus campus that is home to graduate professionals in dentistry, medicine, nursing and pharmacy; a graduate division for pre- and postdoctoral scientists; UCSF Medical Center; UCSF Children’s Hospital; and Langley Porter Psychiatric Institute. UCSF is considered one of the nation’s premier health sciences teaching, training, and research centers. UCSF is the only UC campus dedicated exclusively to the health sciences. Additionally, the department has expanded police and security services to the Mission Bay Campus, Benioff Oakland Children’s Hospital, Saint Francis Hospital, and St. Mary's Hospital.

The department has achieved accreditation from the Commission on Accreditation for Law Enforcement Agencies (CALEA) and the International Association of Campus Law Enforcement Administrators (IACLEA). The UCSF Police Department is committed to delivering outstanding community policing service and enjoys excellent customer service ratings.

Required Qualifications

High school diploma or GED.
Completion of UCSF provided Crisis.
One or more years of experience in one or more of these areas: customer service, security, public safety or law enforcement.
Valid California Guard Card issued by the Bureau of Security and Investigative Services (BSIS)
Valid California Driver’s License (CDL).
Knowledge of standard security protocols and emergency response procedures.
Strong written and verbal communication skills.
Ability to engage respectfully with diverse populations, including those with physical or mental health needs.
Basic computer skills for incident reporting to include utilizing email and access control systems.
Prevention/De-escalation training to be completed within six months of hire.
Ability to work various shifts and days of the week onsite at St. Mary's Hospital, San Francisco.

Preferred Qualifications

Associate’s degree in criminal justice or related field.
Two or more years of experience in a healthcare or institutional security environment.
CPR/First Aid Certification.

License/Certification

Valid California Guard Card issued by the Bureau of Security and Investigative Services (BSIS)
Valid California Driver’s License (CDL).

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Organization

Health

Job Code and Payroll Title

005294 MED CTR SCRTY OFCR SR

Job Category

Security and Public Safety

Bargaining Unit

American Federation of State, County and Municipal Employees - Service Unit (AFSCME-SX)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

St. Mary’s

Work Style

Fully On-Site

Shift

Days, Evenings, Nights, Weekends, Variable

Shift Length

Variable

UCSF Health

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