Job Summary
CAM is currently seeking a dependable Security Guard with visitor service skills and a strong sense of integrity. Reporting to the Security Manager, the Security Guard plays the critical role of maintaining a safe, secure, and welcoming environment for visitors, staff, and the Museum’s collection. This position serves as an initial security and safety responder for events and escalates and/or reports as appropriate. The Security Guard performs the important function of responding politely and in a courteous, professional manner to visitors and staff, answering questions or directing visitors to someone who can answer. This role combines active monitoring of galleries and facilities with front-line visitor interaction, requiring strong judgment, professionalism, and customer service skills.
Essential Responsibilities
Safety and Security
· Conduct hourly rounds to confirm the presence and condition of works of art on display in all galleries.
· Monitor artwork, ensuring all visitors maintain proper distance from objects while ensuring smooth traffic flow throughout galleries.
· Detect and respond to fire/safety hazards and other safety risks, vandalism, suspicious activity, improper behavior, ill or injured persons and take immediate action against conditions which may cause damage, injury or interference with normal museum operations;
· Respond to emergency alarms (fire, security & HVAC) and calls for medical assistance.
· Prepare incident reports and communicate to the Security Manager
· Monitor computer surveillance.
· Rounds of Museum’s mechanical areas to detect/report to Facility Maintainer any deviations from proper running conditions.
Visitor Interactions
· Provide professional, courteous assistance to visitors and staff, facilitate special needs situations, as necessary and implement Museum procedures.
· Support wayfinding and respond to questions.
· Manage visitor flow in galleries.
Operations Support
· Open and close the facility and secure and prepare Museum galleries and grounds for daily operation.
· Serve as liaison with fire, police and other emergency agencies.
· Assist Facilities Maintainer with cleaning and caring for the facility, as needed, including event set up
· Work at special evening events, as needed.
Other duties as assigned.
Required
· High school diploma or GED.
· Ability to remain alert and engaged during long periods of standing and walking.
· Ability to respond quickly in emergency situations.
· Employment is contingent on successful completion of a criminal background check.
· Valid driver’s license and reliable transportation to move between campuses.
· Ability to stand for long periods of time, climb stairs throughout shift, run in case of emergency, and lift heavy objects and doors.
Preferred
· Previous customer service experience highly desired.
· Previous experience in security, facilities, or a related field.
Start: Position is available immediately.
Hours: To be Determined 40 hrs/week. Will include at least one weekend day.
Please supply a cover letter or description of why you would be a good candidate for this position. This is preferred.
Job Type: Part-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
