Description

The Safety and Security Officers ensure museum staff, guests and property remain safe and secure while remaining approachable to guests and staff. They're first on the scene in potentially stressful situations, so these team members need to be observant, calm under pressure and customer service-oriented. They must either be CPR/First Aid certified or complete museum-provided certification training within the first 3 months of employment.

This position works under the direction of an on-duty manager or supervisor. It is expected that any situation in which escalation occurs, the supervisor will be contacted to intervene or 9-1-1 called.

Perform daily safety and security checklist noting any reportable conditions
Patrol museum building and grounds to identify safety and security issues, provide guest and staff assistance and act as needed to ensure safety and security of staff, guests and museum property
Secure the building each evening according to established protocols
Escort staff and guests out of the building as requested
Respond calmly and professionally to guest’s and staff’s requests for emergency assistance. This may include responding to: lost children concerns, injuries, medical emergencies, safety concerns and other issues as needed
Identify emergency situations and contact emergency services such as police, EMSA and fire department as needed
Complete incident and accident forms accurately and in a timely fashion
Maintain confidentiality at all times
Serve as a public ambassador for the museum, behaving professionally at all times

Requirements

Must be 18 years of age
First Aid/ CPR certification either current or attained at museum’s expense within the first 3 months of employment
Previous/current military experience a plus

Additional Requirements

Strong attention to detail
Ability to read and interpret documents, manuals and instructions as needed
Ability to communicate in a clear, professional, calm, assertive manner
Ability to think clearly in extremely stressful situations
Ability to stand/walk for long periods
Ability to lift 25 lbs.
Ability to add, subtract, multiply and divide in several units of measure
Must be able to pass a criminal background check

Working Conditions

This position works in an active and busy museum setting and requires the ability to focus on remembering details in that setting.

This Position

Requires standing and walking for long periods at a time
May require occasionally working on a computer for long periods of time, using a keyboard, viewing a digital screen.
Occasional lifting (up to 25 pounds of medical equipment and other supplies).
Requires being outside in variable weather including rain, heat, snow, etc.

Employee must be able to meet physical requirements of the position with or without reasonable accommodation.

This position has been designated as a safety sensitive position. Safety sensitive positions include job duties that could affect the health and safety of the employee or others.

Supervisory Responsibilities

This position has no direct or indirect supervisory responsibilities. This position must maintain positive working relationships with management, employees, applicants, emergency personnel and the general public.

Science Museum Oklahoma jobs

Security Officer

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