Martin Contreras

Details

Skills

• Microsoft Office Suite (Word, Excel, Outlook) – advanced proficiency
• Adobe Acrobat and document management tools
• Xactimate (all versions) and XactAnalysis
• Claims management systems (CMS, ClaimsPro, ImageRight)
• Policy coverage and endorsement review systems
• Data entry, reporting, and electronic file management
• Email, calendar, and task management systems
• Secure handling of confidential and sensitive information
• Incident reporting and documentation systems
• Ability to quickly learn and adapt to new software platforms

About

Experienced insurance, investigations, and security professional with a proven background in property and liability claims, catastrophe management, and unarmed security operations. Demonstrated ability to conduct thorough investigations, maintain situational awareness, and enforce safety and access control protocols in high-profile environments, including professional sports facilities. Brings over 30 years of construction knowledge, strong analytical and negotiation skills, and extensive experience managing complex cases and supervising teams. Recognized for professionalism, discretion, and the ability to perform effectively in high-pressure settings. Bilingual in English and Spanish, with excellent written and verbal communication skills.