2626 W Beryl Ave Phoenix Arizona, 85021,
Position Description:
Monitors and maintains safe and secure team member premises, customer facilities, property and grounds for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities in order to prevent theft, violence, or other loss of customer/company property.
Essential Duties and Responsibilities:
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Protects team member and customer vehicles from theft or vandalism. Conducts mobile and/or foot patrols on the exterior, perimeter and interior of the GCNA or other assigned site, observing unauthorized persons and/or suspicious activities, and notifying law enforcement, as needed.
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Provides verification of identification, authorization and access to locked areas for incoming and outgoing deliveries. Monitors/controls surveillance equipment and access points for customers, team members and others, as needed.
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Conducts audits to maintain security and safety standards set by Asset Protection, Safety and customer’s needs based on location and type of building.
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Watches for irregularities such as security breaches, facility and safety hazards, and emergencies; contacts and coordinates with emergency responders such as police, fire, and/or ambulance personnel, as required.
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Works with facility leadership, Asset Protection Regional Representatives, the Safety Department, various police and public safety agencies on both a continual and as needed basis, in order to enforce loss prevention and safety policies and programs.
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Operates within and follows customer requested Post Orders (daily task list) to maintain customer service standards.
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Greets all staff and visitors with a professional demeanor.
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Promotes safe work practices.
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May need to travel in order to identify case suspects, go to the Police Station to file reports, or go to court to testify on behalf of GCNA.
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As needed, writes detailed narrative reports in the Loss Prevention Management System (LPMS) at the end of each day and ensures accuracy of necessary documentation.
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As needed, conducts Compliance Audit Management System (CAMS) audits ensuring compliance and consistency based off internal client needs.
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Remains alert for the presence of unauthorized persons and/or security code violators; sounds/silent alarms; approaches suspicious person and/or notifies police as appropriate; may confront and detain violators, as required, until police arrive.
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Informs and warns violators of rule infractions, such as loitering, carrying forbidden articles, or smoking in non-designated areas.
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Effectively utilizes access control systems, visitor management systems and CCTV systems as needed to guard against theft, trespassing and activity identified by customer.
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Attends seminars/training related to the duties and responsibilities of the position, as appropriate.
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Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
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Performs other related duties, as assigned.
Minimum Qualifications (Education, Experience, Skills):
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High School diploma or GED preferred
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Must complete Guard Card Certification and GCNA training program within 120 days from date of hire
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CPR certified or able to complete CPR certification within 120 days from date of hire
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Demonstrated knowledge of all aspects of Retail/Industrial Security Systems
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Excellent written and oral communication skills, mathematical skills, interpersonal and problem solving skills
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Must have a working telephone
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Must be able to withstand potentially inclement weather
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Must be able to stand/walk for extended periods depending on post assignment including walking up or down inclines/stairs
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Ability to speak and read English proficiently, bilingual in English and Spanish preferred
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Ability to deal with challenging situations while remaining calm and professional
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Required to participate in training specific to blood borne pathogens
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Valid drivers’ license and clean MVR and reliable means of transportation
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Ability to pass a background check and drug screen, where applicable for position
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Ability to speak and read English proficiently
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Regular and consistent in-person attendance
Reasonable Accommodation Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:
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5 Medical Plans
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Employer Funded Health Reimbursement Account (HRA)
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3 Dental Plans
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Vision Plan
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401K
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Employer Paid Life Insurance
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Employee Assistance Program (EAP)
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Paid Time Off; Sick and Vacation
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Paid Holidays
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These are just a few highlights of our key benefit offerings!
Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.
Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.
Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or leaves@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.
For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.
PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.
