At Kanna Collective, we're building Charlotte's premier cannabis destination where the vibrant energy of a coffee bar blends with the curated experience of cannabis culture. As an exciting expansion of Kanna CBD, we're creating a welcoming and sophisticated space where guests can enjoy expertly crafted coffee beverages, mocktails, and an innovative selection of cannabis-infused products, including unique D9-infused mocktails and more. Our vision is to be the go-to spot for both the coffee aficionado and the cannabis enthusiast, fostering a community that appreciates quality, innovation, and a relaxed, elevated atmosphere. As we embark on this exciting journey, we're looking for passionate and dedicated individuals to help us set the standard for this groundbreaking concept.
ABOUT THE JOB
Kanna Collective is seeking a responsible and observant Security Guard to ensure the safety and security of our bar/lounge premises and the well-being of our patrons and team members during evening operations. You will play a crucial role in maintaining a smooth and secure environment, allowing our staff to focus on providing exceptional service and our guests to enjoy their experience. This position primarily involves working within the bar/lounge area specifically during weekend and evening hours. As such weekend and evening availability is required for this role.
AT KANNA YOU’LL BE RESPONSIBLE FOR…
- Premise Monitoring: Regularly patrol and monitor the interior and immediate exterior of the bar/lounge area to ensure the safety and security of guests, staff, and the premises.
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Crowd Management: Observe and manage guest behavior to prevent disturbances, address any potential conflicts calmly and professionally, and ensure a positive atmosphere.
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Policy Enforcement: Enforce Kanna Collective’s policies and procedures, including those related to responsible cannabis consumption and general conduct.
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Access Control: Monitor entry and exit points to ensure only authorized individuals are on the premises, checking identification as needed.
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Incident Response: Respond appropriately and effectively to any security incidents, accidents, or emergencies, following established protocols and escalating to management or law enforcement when necessary.
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Conflict Resolution: De-escalate potentially tense situations through clear communication and professional demeanor.
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Safety Checks: Conduct routine checks of safety equipment (e.g., fire extinguishers, emergency exits) to ensure they are accessible and in proper working order.
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Reporting: Maintain accurate and detailed records of any incidents, security breaches, or unusual activities.
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Collaboration: Work closely with bar staff, management, and other team members to ensure seamless operations and a unified approach to safety and security.
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Guest Assistance: Provide general assistance to guests, such as directions or answering basic inquiries, while maintaining a security-focused awareness.
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Opening/Closing Assistance: May assist with light opening or closing security-related tasks as directed.
THIS ROLE REQUIRES…
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Previous experience in security, law enforcement, or a related field is preferred.
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Strong observational skills and attention to detail.
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Excellent communication and interpersonal skills.
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Ability to remain calm and composed in stressful situations.
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Ability to enforce rules and policies fairly and consistently.
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Basic knowledge of security procedures and safety practices.
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Ability to write clear and concise incident reports.
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Professional and respectful demeanor.
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Must be at least 21 years of age.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions:
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Ability to lift and move up to 50 lbs, stand or sit for prolonged periods, and perform repetitive tasks
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Ability to sit, stand, stoop, crouch, reach and lift for long periods of time
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Reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions
THE PERKS…
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Health, dental and vision benefits for full-time
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401K program
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Paid days off, including sick and vacation time
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Discount on Kanna products
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Kanna swag
