Organization- Dream Nashville
Summary
TheSecurity Office willberesponsible forthe protectionofhotelguests,associatesandproperty. As well as, responding to and handling any security problems, issues, concerns and disaster emergency situations in accordance with all policies, procedures and regulations of Dream Hotel Group.
- Patrol all areas of the property including outside on a regular basis. Conductregularfloorpatrols,propertytoursandcrowdcontrol
Respond to any guest complaints and concerns and investigate to remedy the situation with a sense of urgency.
- Note, search for, handle and report any unusual circumstances, safety violations, destruction and/or suspicious or undesirable persons and escort off property, if necessary. Correctandreportanyfirehazardstohealthandsafetyhazards
Complete security reports on a daily log including incidents of theft, accidents and safety violations.
- Complete the necessary security forms to document losses of property or personal injury to guests or associates. Ensurethatanyviolationsto laworhotelpolicyisinvestigatedandreported
- Maintain all safety, security and emergency procedures/action plans and hotel disaster for the hotel ; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid as needed.
- Conduct investigations of security incidents.
- Enforce the 'No Solicitation Policy' of the property.
- Preservethe safety and security of the guests, team members, OSHAcompliance, adherence to federal, state and local standards
- Follow property andcorporateguidelinestoprotectguestsandstaff,securetheassets,andminimize liability.
- Followdepartmentpolicies,procedures,andservicestandards.
- Allothertasks anddutiesas assigned
Qualifications
- PreviousexperienceinaSecurityrole
- Previous Hotel experience, recommended
- CertificationinCPR andFirstAid, preferred
- Mustpossessaprofessionalpresentation
- Stronginterpersonalandproblem-solvingabilities
- Highlyresponsibleandreliable
