Location: Grand Junction, CO 81506

Employment Type: Part-Time

Pay: Up to $21.00 per hour

Schedule: Tuesday - Wednesday: 12:00 PM - 8:00 PM | Saturday - Sunday: 4:00 AM - 12:00 PM

Position Overview

Citadel Security USA is seeking a professional and customer-focused Unarmed Security Officer to support operations at a public-facing airport facility in Grand Junction, Colorado.

This position is responsible for maintaining a welcoming and secure environment within airport public areas. The ideal candidate is approachable, attentive, and comfortable interacting with travelers, visitors, airport personnel, and vendors throughout the shift.

Because this assignment takes place in a highly visible setting, strong customer service skills, professionalism, and situational awareness are essential.

Key Responsibilities

Conduct routine walking patrols throughout designated airport public areas
Maintain a visible presence to promote a safe and orderly environment
Monitor terminal spaces, waiting areas, entrances, and other public-access locations
Observe and report suspicious activity, safety concerns, or unusual situations
Assist passengers and visitors by providing directions and general information when appropriate
Communicate professionally with airport staff, vendors, contractors, and members of the public
Document incidents, observations, and daily activities accurately and completely
Respond appropriately to security concerns while following site-specific procedures
Report hazards, maintenance concerns, or operational issues to the appropriate personnel
Support client expectations while maintaining a professional appearance and demeanor

Required Qualifications

Must be at least 18 years of age
Ability to pass any required background screening
Strong verbal communication and interpersonal skills
Excellent customer service abilities
Ability to remain alert and attentive in a busy public environment
Dependable attendance and punctuality
Ability to stand and walk for extended periods during assigned shifts

Preferred Qualifications

Previous experience in security, hospitality, customer service, transportation, or public-facing roles
Experience interacting with large numbers of guests, visitors, or customers
Familiarity with incident reporting and documentation practices
Conflict resolution or de-escalation experience is a plus

Work Environment

Airport terminal and public-access areas
Frequent walking and standing throughout the shift
Regular interaction with travelers, visitors, airport employees, and vendors
Indoor work environment with a fast-paced atmosphere
Position requires professionalism, awareness, and strong customer engagement skills

Benefits

Eligible employees may have access to:

Paid training
Company-provided uniforms
Employee Assistance Program (EAP)
Opportunities for advancement within Citadel Security USA
Supportive operations and management team

Equal Opportunity Employer

Citadel Security USA is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.

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