SUMMARY: The Security Manager is responsible for the communication and implementation of security/operations programs, safety initiatives and associated processes and best practices to ensure a safe and secure environment for Aligned Energy and its’ customers. This person must have experience and the ability to create and develop cross-functional relationships with clients, vendors, and on-site security guards. The position focuses heavily on physical security including security vendor management across a national region.
DUTIES AND RESPONSIBILITIES:
- Direct responsibility for on-site security vendor performance interfacing with on-site security teams in multiple data centers across the US
- Provide guidance on corporate physical security programs to staff, vendors, and clients identifying gaps and recommending corrective actions
- Develop and maintain post orders and SOPs, EOPs and MOPs to ensure execution and enforcement of business conduct and integrity standards, employee safety and security, security investigations, crisis response, business continuity and security and government partnerships
- Regularly communicate updates to internal stakeholders, vendors, and clients regarding incidents, emerging risks, and other matters that may impact data center operations, employees, vendors or clients
- Monitor customer requests and ensure appropriate and timely response to tickets or incidents.
- Perform security and vulnerability assessments
- Function as technical support for Security staff
- Lead investigations, reporting, and after-action work in response to policy violations or criminal activities.
- Establish and monitor performance metrics to determine security team effectiveness
- Assist with security budget and contract management
- Deliver training on security topics, assist in the coordination of security services to support planned and unplanned operations, and support incident investigation efforts
- Travel approximately 10 percent of the time in order to perform the above responsibilities at the multiple data center locations nationally, on-call availability 24x7
- Ability to make decisions and take responsibility for decisions effecting multiple sites within the data center fleet
QUALIFICATIONS:
- 5 + years of site/campus security management experience
- Planning, organizational, and motivational experience
- Project and program implementation and management experience
- Experience drafting SOPs in technical and non-technical formats
- Experience reporting on physical security and site administrative KPIs
- Experience presenting in formal and informal settings
- Experience with safety and emergency procedure protocols and regulatory interfaces
- Knowledge in physical security strategies, principles, standards, policies, and procedures
- Experience as an administrator responsible for security technologies including Video Surveillance, Access Control, and Incident Management Systems, Security Operations Centers
COMPENTENCIES:
- Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
- Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
- Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
- Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Frequently required to stand, walk, and/or sit
- requently required to utilize hand and finger dexterity
- Occasionally required to climb, balance, bend, stoop, kneel or crawl
- Continually required to talk or hear
- Occasional exposure to wet and/or humid conditions (non-weather)
- Occasionally work near moving mechanical parts
- Occasional exposure to outside weather conditions
- Occasional exposure to extreme heat or cold (non-weather)
- While performing the duties of this job, the noise level in the work environment is usually quiet
- The employee must occasionally lift and /or move more than 35 pounds
- Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
At Aligned, we are committed to transparency and fostering a positive employee experience from your very first interaction with us. In compliance with Illinois pay disclosure requirements, when you join Aligned, you’ll have access to the following benefits: medical, dental, vision, short and long disability, life insurance and other voluntary benefits, 401k with employer match, bonus opportunities, paid time off, wellness benefits and professional development opportunities, all designed to support your well-being and career growth. We want you to have a clear understanding of what we offer, so you can make informed decisions about your future with us.
Aligned is equally committed to fostering an inclusive workplace and providing equal employment opportunities for all employees. We ensure that all applicants and team members are considered for employment, advancement, and all other employment-related matters without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military or veteran status, or any other characteristic protected by applicable law.
If you require a reasonable accommodation to perform the essential functions of your job due to a disability or medical condition, please contact our People & Culture team. Accommodation requests will be reviewed on a case-by-case basis in accordance with applicable laws. Aligned will make reasonable accommodations where necessary to enable qualified individuals with disabilities to perform the essential functions of their role.
