Join Our Team at Embassy Suites by Hilton!
Are you passionate about creating world-class guest experiences? If you take pride in providing exceptional service and ensuring a safe, welcoming environment, we want you on our team!
At Embassy Suites by Hilton, we offer: ✔ A supportive and inclusive workplace that values growth and development ✔ Competitive health and wellness benefits to support your well-being ✔ Outstanding paid time off so you can recharge and thrive ✔ A beautiful work environment where your contributions are celebrated.
Position: Security Officer – Overnight Shift (Wed–Sun)
As a Security Officer, you’ll play a vital role in patrolling hotel premises to maintain order, enforcing regulations, and ensuring observance of applicable laws by performing the duties as assigned and according to hotel standards.
Key Responsibilities:
- Provide Security Coverage to the hotel; i.e. patrols lobbies, corridors, and public area rooms.
- Provides Security Coverage during all special events preventing harm or injury to hotels guests or premises.
- Confers with management, interviews guests and employees, and interrogates persons to detect infringements and investigate disturbances, complaints, thefts, vandalism, and accidents.
- Completes incident/investigations report to security incidents and forwards reports to the appropriate management personnel.
- Patrols public areas to detect fires, unsafe conditions, and missing or inoperative safety equipment.
- Warns or ejects disruptive individuals from the premises and cautions careless persons in order to avoid accident or injury.
- Provides assistance for accident victims and completes accident reports, contacts emergency medical personnel, if necessary.
- Responds to medical emergencies, if necessary. May be required to conduct CPR or First Aid as the first to arrive upon the scene.
- Notifies staff of presence of persons with questionable reputations.
- Responds to guest requests for assistance regarding operation of room safes. Investigates incidents of fighting, theft, or vandalism on hotel property.
- Responsible for distribution and inventory of hotel keys and radio equipment to authorized personnel.
- Inspects employees’ packages when entering and exiting the hotel under the direction of Human Resources.
- Completes guest incident reports and investigates, when necessary, then distributes to appropriate management personnel.
- Completes accident/incident reports regarding injured employees or guests on the hotel premises.
- Secures housekeeping when money is left in the room.
- Responds to emergency alarms within the hotel and investigates the probable cause.
- Notifies the appropriate personnel of the status and the conclusion of the investigation.
- Provides escort to employees to their car after hours.
Minimum Requirements:
- High school graduate or equivalent
- Must be able to clearly communicate in English with guests, visitors, management and co‑workers to their understanding in person
- Must be able to provide legible communication and directions
- One year of related experience and/or training; or equivalent combination of educations and experience.
- Some training in hospitality industry.
- Ability to apply common sense understanding to carry out simple one or two step instructions.
- Ability to deal with standardized situations with only occasion or no variables.
If you’re looking for a career with purpose, stability, and room to grow, Embassy Suites by Hilton is the perfect place for you!
Apply today and become part of something exceptional!
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Work Location: In person
