Provide a variety of administrative and operational support to guests, security, and the entire OKCCC team. Monitor key access areas and assist with large flow of traffic. Check in and organize site tours for upcoming events/ possible clients. Assist Security personnel with any necessary tasks/needs.
Essential Duties & Responsibilities
-
Monitor CCTV Cameras of lobby areas and entry ways.
-
Maintain a strong presence in lobby areas. Handle any disturbances or problems that arise during event or at the facility. If necessary, escort disruptive individual(s) to security office and/or off the premises.
-
Tour facility, examining doors, windows and gates to ensure they are secure.
Respond immediately to emergency situations
- - answer alarms and investigate
-
Assist departments when handling large sums of high valued items
-
Perform basic information desk ambassador duties and responsibilities during both non- event/event hours.
-
Provide routine information regarding event operations, policies, and procedures, etc. using event overviews, weekly event meeting notes and other sources of pertinent information.
-
Organize and check in all site tours and site tour calendar invites.
-
Help guide and control attendee/ guest movements throughout the facility.
-
Distribute wristbands and credentials to all contractors, guests, and employees.
-
Has a neat, professional appearance and comes to work in complete and clean assigned uniform.
-
Comes to work; is on time and completes shift assignments (including overtime, if needed)
-
Be courteous, respectful and responsive to the general public, customers and clients.
-
Project positive and confident professional attitude
-
Perform other duties as assigned.
Supervisory Responsibilities
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
-
High School diploma or GED equivalent.
-
Must be 18 years of age
-
Prefer previous experience in a security role
Certificates, Licenses, Registrations
-
CLEET certification within six months of hire
-
Be licensed and insured to operate a motor vehicle in the United States
Skills and Abilities
-
Must possess excellent customer service.
-
Effectively follow oral and written instructions and communicate effectively with others in both oral and written form.
-
Ability to type accurately at a proficient speed.
-
Organize and prioritize work to meet deadlines.
-
Work effectively under pressure and/or stringent schedule and produce accurate results.
-
Maintain an effective working relationship with clients, patrons, employees, city offices and other encountered in the course of employment.
-
Ability to work in a fast-paced environment.
-
Must be able to multi-task between job functions
-
Must be a team player
-
Ability to function independently with minimal supervision and take initiative as applicable.
-
Flexibility and ability to adjust to situations as they occur.
Computer Skills
-
Operate a personal computer using Windows and Microsoft Office software with strong Word, PowerPoint, and Excel skills.
-
Operate standard office equipment including phone, copier, scanner, postage and fax machines.
Physical Demands
-
May spend long hours in sitting, walking or
-
Occasionally lift/push/pull objects weighing up to 25 lbs. Rarely lift/push/pull objects weighting up to 50 with or without assistance
-
Ability to operate security equipment.
-
Manual dexterity - Regularly required to use hands, to finger, handle or feel to handle building keys and open
-
Reach with hands
-
Climb or balance and stoop, kneel, crouch and crawl to access different parts of the facility.
Visual acuity
- - due to the possibility of spending long periods of time viewing security monitors
-
May be exposed to moderate to extreme
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
