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Description
Position Summary:
Palm House is seeking a dependable and professional
Full-Time Overnight Security Officer to ensure the safety and security of our guests, staff, and property during nighttime hours. The ideal candidate will have a calm demeanor, strong attention to detail, and a commitment to providing a secure and welcoming environment.
Requirements
Key Responsibilities:
Patrolling & Surveillance
- Conduct routine patrols of all interior and exterior areas of the property throughout the shift.
- Monitor security cameras, alarm systems, and access control systems for any unusual activity.
- Secure all entrances, exits, doors, and gates during appropriate hours.
Incident Response
- Respond promptly to disturbances, alarms, accidents, or emergencies, including medical incidents.
- Manage and de-escalate tense or confrontational situations with professionalism and discretion.
- Coordinate with emergency services (fire, police, EMT) when needed.
Guest & Staff Interaction
- Greet and assist guests and employees in a courteous, respectful manner.
- Respond to guest concerns or requests related to safety or security.
- Provide escorts for staff or guests upon request, especially during late hours.
Reporting & Documentation
- Maintain accurate and detailed logs of patrol activities, incidents, and observations.
- Write clear incident reports following any event involving safety or security.
- Report maintenance issues or hazards to the appropriate departments.
Policy Enforcement
- Enforce property rules and policies, including noise, access control, and loitering restrictions.
- Prevent unauthorized access to restricted areas and handle trespassing incidents appropriately.
- Support hotel management and overnight operations in maintaining order.
Required Qualifications
- Experience: Minimum 1 year in a security, military, law enforcement, or hospitality-related security role.
- Availability: Must be able to work overnight full-time hours, including weekends, holidays.
Skills
- Excellent observational and situational awareness
- Strong written and verbal communication skills
- Ability to remain calm and focused in stressful or emergency situations
- Professional appearance and conduct
Physical Requirements
- Ability to stand and walk for extended periods
- Must be able to climb stairs and perform physical patrols
- Occasionally lift up to 30 pounds
Preferred Qualifications
- CPR / First Aid certification
- Previous experience working in a hotel or luxury hospitality environment
- Familiarity with access control and surveillance systems
Salary Description
24.00/hr
