Position Purpose
As a Security Officer, you will serve and safeguard a high profile hospitality institution. The Security Officer is responsible for the surveillance of the premises and the protection of the staff, members, and visitors. A Security Professional detects and prevents any suspicious activity, observes and reports incidents, and provides customer service in a friendly and professional manner.
Duties and Responsibilities
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Provide customer service to our clients by carrying out safety and security procedures and site-specific policies
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Observe and remain vigilant for signs of crime, disorder, hazard, and unusual activity
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Patrol on foot to check for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals
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Orally and physically de-escalating individuals, as needed
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Inspect all security devices and fire control equipment
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Screen members and visitors to expedite their admittance to the facility
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Respond to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, or inclement weather with calm urgency
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May also include customer safety escort
Knowledge, Skills and Attributes
- Must be able to work all shifts
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Must consistently display a professional and sophisticated presence
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Must be highly organized with attention to detail, speed, and accuracy
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Must be self-motivated with high energy level
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Must be a team player working with all levels of management and staff
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Must be able and willing to work 10-12 hours and flexible schedules, including evenings, weekends, and holidays, as needed
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Must be able to multi-task in a fast-paced work environment
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Must possess excellent interpersonal skills
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Must have basic knowledge of arithmetic
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Must possess clear thinking ability and sound judgement
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Must possess ability to remain calm and resolve problems under pressure
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Must be able to read, write, and understand the English language; bilingual Spanish preferred
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Must practice excellent personal hygiene and consistently display a professional presence
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Must be able to exercise confidentiality and discretion
Qualifications
Education: High school diploma or GED required.
Experience: Minimum of 2 years in a luxury environment. Experience in a quality, multi-outlet, high volume restaurant.
